In the cross-border consumer market for co-robots, will baristas lose their jobs?

2020-08-10 11:27:20
As of the end of last month, Starbucks announced its largest loss per share in more than a decade. In the third quarter, revenue was US$4.22 billion, down 38% year-on-year, and a net loss of US$678 million. It is expected to have a loss of US$723 million in the same period last year and a profit of US$1.4 billion. Same-store sales fell 40%, and the market expected a 42.8% drop. Same-store sales in China fell 19% and is expected to fall by 21.7%.

In the future, Starbucks plans to reduce costs by laying off employees and closing stores and is expected to permanently close 400 stores in the United States and Canada and reduce the number of new stores.

The market test in the wave

Under the influence of e-commerce and the epidemic, the huge impact on the physical industry market is an inevitable result. Not only has the income of the coffee industry been affected, but many well-known companies have also been affected. For example, Uniqlo announced that it will close 9 stores in South Korea; the parent company of Victoria's Secret brand is preparing to cut about 850 white-collar jobs and close some stores; the parent company of the largest designer brand in the United States, Calvin Klein, will lay off 450 employees, Closed 162 stores in North America.

While promoting economic recovery, the physical industry is also walking on thin ice, experiencing a new wave of revival. How to accelerate business transformation, obtain returns from the audience with services and products, and support the company's long-term development is a challenge that the physical industry must face.

New opportunities bring new hope

The global economy is uncertain and traditional business models are facing new challenges. In order to maintain business continuity, companies have begun to re-examine their existing business models. More and more companies are turning to automation and self-service equipment to improve efficiency and reduce Personnel contact.

With the gradual maturity of new artificial intelligence technologies, economic technologies such as "unmanned economy", "home economy", and "online economy" that reduce labor costs and value consumer experience are becoming more and more popular with consumers. Artificial intelligence, New economic and new industrial models such as smart manufacturing are emerging, and technological innovation is becoming more and more adaptable to the environment of the times.

For established coffee shops like Starbucks, using robots to make coffee is undoubtedly a big challenge. Netizens joked that it was not peers who defeated established companies like Starbucks, but crossovers.